Shipping Policy

Shipping Policy

We work with trusted fulfillment and shipping partners to get your order to you as smoothly as possible. Here’s everything you need to know.

Processing Time: Orders are typically processed within 1–3 business days of being placed. You’ll receive a shipping confirmation email with your tracking number once your order is on its way.

Shipping Destinations

We currently ship to Canada and select international destinations. Available shipping options and rates are displayed at checkout based on your delivery address.

Estimated Delivery Times

Destination Estimated Delivery
Canada (Domestic) 7–14 business days
United States 10–18 business days
International 15-30 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods. Business days exclude weekends and public holidays.

Order Tracking

Once your order ships, you’ll receive a tracking number by email. You can use our Track Order page at any time to check the status of your shipment.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Customs, Duties & Taxes (International Orders)

For international orders, your shipment may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees.

We recommend checking with your local customs office for more information on applicable charges before placing your order.

Lost or Delayed Shipments

If your order hasn’t arrived within the estimated delivery window, please first check your tracking information for the latest update. If there is no movement or your package appears lost, contact us and we’ll work with the carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. We are unable to redirect packages once they have shipped. If you notice an error immediately after placing your order, contact us right away and we’ll do our best to update it before dispatch.

Questions About Your Shipment?

Our team is happy to help with any shipping-related questions.

Contact Us

Last updated: August 2026