Return Policy
Return Policy
We want you to love what you ordered. If something isn’t right, we’re here to make it right.
We accept returns within 30 days of the delivery date for most items, provided they are unused, undamaged, and in their original packaging.
What Can Be Returned?
To be eligible for a return, your item must meet the following conditions:
- Returned within 30 days of the delivery date
- Unused and in the same condition as received
- In the original packaging with all accessories and documentation included
- Accompanied by proof of purchase (order number or confirmation email)
What Cannot Be Returned?
- Items that have been used, damaged, or altered after delivery
- Items marked as Final Sale or Non-Returnable on the product page
- Perishable or hygiene-sensitive products
- Gift cards
How to Start a Return
Starting a return is simple:
- Step 1: Contact us with your order number and the reason for your return.
- Step 2: Our team will review your request and provide return instructions within 1–2 business days.
- Step 3: Ship the item back using the instructions provided.
- Step 4: Once received and inspected, your refund will be processed.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days. Please note that your bank or card provider may take additional time to post the credit.
Exchanges
If you received a defective or incorrect item, we’ll make it right at no cost to you. Please contact us with your order details and a photo of the issue, and we’ll arrange a replacement or refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item sent, defective product, etc.). We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.
Late or Missing Refunds
If you haven’t received your refund after 7 business days, please first check with your bank or credit card provider. If you still have concerns, contact us and we’ll look into it right away.
Last updated: August 2026